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Error code 55.1 is a DC controller error. The device has experienced an internal hardware error.
Solution 1:
- Turn off the power by using the power switch.
- Wait one minute
- Turn on the power and wait for the device to initialize.
Solution 2:
- If a surge protector is being used, remove it.
- Plug the printer directly into the wall socket.
- Turn on the device.
Solution 3:
- If the problem persist, contact the support.
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