Error code 5B00 on Canon IP2700 printer

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Error code 5B00 on Canon IP2700 printer
MAJ 17/10/16

The error code 5B00 means the waste ink counter is full, you need to reset it.


First, search and download the resetter PCM_servicetool (.rar)

Step 1: enter in service mode in order to used the resetter:

  • Turn off the printer without pulling the power cords.
  • Hold down Resume button and press Power button.
  • Keep holding down Power button and let Resume button go.
  • Then Press Resume button 5 times then let both buttons go.
  • The Alternate Blinking error is gone: the printer is in Service Mode state.

Step 2:

  • Extract the resetter and double click "servicetool.exe"
  • Click Reload Button and you will get a new USB port.
  • Load some papers in your printer and press the "Main" Button, wait until it shows "error 001" then press OK.
  • Then press "EEPROM" button and the printer will print some text, after that click OK
  • Then power off the printer (sometimes you have to press twice the power button to turn off) and turn on again. 
  • That's done.

Troubleshooting:
  • Error 005: the printer is not compatible with this service tool
  • Error 006 with the Service tool: 
After clicking "Maint button" on clear ink counter section the program hang up, wait for e few minutes still the progam not responding.


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